{"product_id":"vertiv-2-year-gold-hardware-maintenance-plan-for-vertiv-avocent-mpu4032-digital-kvm-switch-2ygld-mpu4032","title":"Vertiv 2-Year Gold Hardware Maintenance Plan for Avocent MPU4032 KVM Switch","description":"\u003cp data-start=\"250\" data-end=\"724\" class=\"\"\u003eEnsure uninterrupted performance and long-term peace of mind with the \u003cstrong data-start=\"320\" data-end=\"368\"\u003eVertiv 2-Year Gold Hardware Maintenance Plan\u003c\/strong\u003e for the \u003cstrong data-start=\"377\" data-end=\"415\"\u003eAvocent MPU4032 Digital KVM Switch\u003c\/strong\u003e. This extended coverage delivers high-priority support, product updates, and expedited hardware replacements to keep your operations running smoothly. Enjoy \u003cstrong data-start=\"573\" data-end=\"594\"\u003e24\/7 phone access\u003c\/strong\u003e, \u003cstrong data-start=\"596\" data-end=\"630\"\u003enext-business-day advanced RMA\u003c\/strong\u003e, and \u003cstrong data-start=\"636\" data-end=\"655\"\u003emedia retention\u003c\/strong\u003e, allowing you to keep your data secure while maintaining compliance.\u003c\/p\u003e\n\u003cp data-start=\"726\" data-end=\"802\" class=\"\"\u003eIdeal for mission-critical environments, this premium service plan includes:\u003c\/p\u003e\n\u003cul data-start=\"804\" data-end=\"1147\"\u003e\n\u003cli data-start=\"804\" data-end=\"899\" class=\"\"\u003e\n\u003cp data-start=\"806\" data-end=\"899\" class=\"\"\u003e\u003cstrong data-start=\"806\" data-end=\"851\"\u003eAdvanced replacement with media retention\u003c\/strong\u003e – retain your failed unit for data destruction.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"900\" data-end=\"993\" class=\"\"\u003e\n\u003cp data-start=\"902\" data-end=\"993\" class=\"\"\u003e\u003cstrong data-start=\"902\" data-end=\"935\"\u003eNext-business-day replacement\u003c\/strong\u003e – receive a replacement before returning the faulty unit.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"994\" data-end=\"1067\" class=\"\"\u003e\n\u003cp data-start=\"996\" data-end=\"1067\" class=\"\"\u003e\u003cstrong data-start=\"996\" data-end=\"1022\"\u003e2–8 hour response time\u003c\/strong\u003e – prioritized service depending on severity.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli data-start=\"1068\" data-end=\"1147\" class=\"\"\u003e\n\u003cp data-start=\"1070\" data-end=\"1147\" class=\"\"\u003e\u003cstrong data-start=\"1070\" data-end=\"1096\"\u003e24\/7 technical support\u003c\/strong\u003e – phone access for troubleshooting and assistance.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp data-start=\"1149\" data-end=\"1257\" class=\"\"\u003eBacked by Vertiv’s trusted support network, this plan safeguards your investment and reduces downtime risks.\u003c\/p\u003e\n\u003ctable\u003e\n\u003cthead\u003e\n\u003ctr\u003e\n\u003cth\u003eSpecification\u003c\/th\u003e\n\u003cth\u003eDetails\u003c\/th\u003e\n\u003c\/tr\u003e\n\u003c\/thead\u003e\n\u003ctbody\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eBrand\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eVertiv\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eService Name\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e2-Year Gold Hardware Maintenance Plan\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003ePart Number\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e2YGLD-MPU4032\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eApplies To\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eVertiv Avocent MPU4032 Digital KVM Switch\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eCoverage Duration\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e2 Years\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eSupport Access\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e24\/7 Phone Support\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eReplacement Policy\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eAdvanced Replacement with Media Retention\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eRMA Processing Time\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eNext-Business-Day Shipping\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eService Response Time\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003e2–8 Hours (based on issue severity)\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eAdditional Features\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eProduct updates, extended technical support, expedited returns\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003ctr\u003e\n\u003ctd\u003e\u003cstrong\u003eService Type\u003c\/strong\u003e\u003c\/td\u003e\n\u003ctd\u003eHardware Maintenance \/ Extended Warranty\u003c\/td\u003e\n\u003c\/tr\u003e\n\u003c\/tbody\u003e\n\u003c\/table\u003e","brand":"Vertiv","offers":[{"title":"Default Title","offer_id":51251529744666,"sku":"2YGLD-MPU4032","price":1338.99,"currency_code":"AZN","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0741\/1318\/8122\/files\/1021749969.jpg?v=1761664956","url":"https:\/\/icgsupply.com\/az\/products\/vertiv-2-year-gold-hardware-maintenance-plan-for-vertiv-avocent-mpu4032-digital-kvm-switch-2ygld-mpu4032","provider":"ICG Supply","version":"1.0","type":"link"}